Telegram, which has been in the spotlight lately, has once again made headlines with its latest update. In a statement by the app’s creator Pavel Durov, it was announced that users can now easily convert their individual accounts into business accounts. This means that many users with such accounts can display information such as location and business hours on their profiles.
This innovation is particularly important for small business owners, as it eliminates the need to pay large fees to open a business account on other platforms. Here are all the details…
Telegram rolls out a comprehensive update
Another notable feature of the business account is its ability to provide automatically generated responses to incoming messages. This not only saves a significant amount of time but also allows customers to quickly find the answers they’re looking for.
Additionally, text formatting is now active for these accounts. While these developments have been welcomed by many Telegram users, the frequency of app usage has also increased.
One of Durov’s other announcements is the introduction of new artificial intelligence functions for business accounts. With these functions, customers can interact with smart chatbots to find solutions to their issues.
While Telegram’s battle against WhatsApp Business, which boasts 200 million active users per month, may seem challenging, this latest move is seen as a positive step forward.
What are your thoughts on this matter? Do you think Telegram’s strategy is correct? You can easily share your answers with us in the comments section below. Your opinions are very valuable to us.
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